Closed!

We are homeowners! We will update later. Time to move...

Drywall.

I snuck in the house today. I must say I was pleasantly surprised to see all the drywall is hung. Exciting! 

Pics(in no particular order) 

Family room

Looking into kitchen

Mud room

Dining/living

Front door

Going upstairs

Loft

Master bath

Master bedroom

I am guessing taping and mud next week. I have to admit I'm getting excited finally. It feels somewhat like a house. I'm optimistic that our experience will improve! 

Happy Weekend! 

Our SR is dirty.

So... We had the meeting with the division manager. I thought we would be good from here on out since the house is underway. We thought that it would be the PM only and we were pretty much done with her.

Why did this b&$@h write my husband an email that from this point on he is the only one to contact her? That it has been a pleasure to work with HIM(oh you don't like me because I call you out on your lies and bullshit) and that any further communication should only come from him. 

I seriously lost it. 

I forwarded the email to the managers. I called them. I then wrote her a scathing email that this is OUR house and she better be damned well certain that I will call or email. Jim also wrote her a similarly nasty mail, to which she responded. I'm still waiting for my response... 

At this point I wouldn't recommend Ryan homes in Shorewood to anyone if Amber is the sales rep. She has made this whole process awful. I can not understand why they choose this person to be the face of their company, and more importantly, why she is allowed to continue this behavior. It's disgusting. I know the only reason she is doing this is because I have voiced my displeasure in being left out of the process. She knows that by sending that email she is throwing in a dig at me. 

Sadly, the other SR was transferred to the community that is selling 500-750k houses. Jim and I KNEW they were going to send him there because he is awesome. I wish him the best of luck.

To be continued...

Disheartened...

This is totally my post...

So, I've had the pleasure of talking to the division manager in Illinois about all the shortcomings of our SR. While I feel that things MAY start to go smoothly I'm just not feeling this process and the exorbitant lies...

The water softener issue was my first gripes. There is in fact a water softener in the model so I assumed it could be done in our home. I emailed SR to inquire and she never replied. So we stopped into the model and the other SR called the PM and asked him. PM claimed no they don't offer them and no rough in as well. So I let it go. I was contacted by the division manager after the whole pre construction meeting debacle. I brought up the lack of communication with SR. I told him we had to go in to get answers. Now get this...

He calls me back and tells me that a rough in IS in fact offered. That there are 2 homes in the subdivision who have a rough in!!! 

PM not only told the other SR it was not offered, he also told my husband this at the preconstruction meeting!! 

What is with the lies? Seriously? 

Now the garage door opener. So SR tells us that they are included on both doors. At the preconstruction meeting PM tells my husband only one is. I bring this up to the division manager and he looks into it. MORE LIES!! 

Needless to say we are now getting the garage door openers for both doors. 

Someone gave me the advice to get it all in writing. You shouldn't have to go through this when building a home. I feel like a fool because we've been told lies at every step. 

My advice for anyone who comes across this and is considering building with ANY builder... GET IT ALL IN WRITING. Everything. 

I will say I have been pleased with the communication of upper management. They have been very responsive. 

I think it was Laurlew who said it best. You think they would give you a couple can lights or some outlets for your trouble. Yes, Ryan, you should. Can lights, trim packages, or outlets would suffice just fine. Don't lie about it either... 

Have a good weekend all!

Oh, we are breaking ground on Thursday. I should be excited but I don't know if they are lying yet or not...  

Follow up to yesterday...

For all of you building with Ryan social media IS YOUR FRIEND!

I was so hot yesterday. Like boiling. After SR told me that she couldn't do the meeting I was just livid. This was seriously the last straw...

So, I took to twitter with my unhappiness. By 6pm SR was calling me with an apologetic voicemail stating that she would make 10am work. Wow! So now because I complained you can make it work? Thank you! I wrote her an email back just telling her to leave the meeting at 1:30. I had already cancelled the sitter( who was doing us a huge favor since she already had to work that day) and I didn't want to now call her back to come. 

So Jim's going alone. It's probably for the best because I'm still extremely hot at her lack of communication and unwillingness to try to work with us. 

Moral of the story:

Social Media is your friend through this. 

Have a great weekend all!