1. She has pressured us from the beginning. I'm talking hard-line used car salesman tactics. Telling us the deal was good "today only" and we would be silly to pass it up. That's annoying. Then when we told her we needed to think about things she basically wrote us off. Never a return call, text, email, or smoke signal.
2. I've asked her for the past MONTH to change our address. Do you think she has? Nope. Still getting 2-3 week late forwarded mail because she can't take the two minutes out of her busy day to change the address.
3. Had to go back to the office 3 times for a change order that she never did! Then she went on vacation (for the third time in three months) and didn't leave the damn order when she left. Problem with this is she told us she would!!! Oh please SR, forget the order three times because it's so pleasant for me to pack up my 19 month old and bring her to the model! I'm happy to report that the change order finally got signed... THEN SENT TO OUR OLD ADDRESS WHEN WE HAVE BEEN MOVED OUT FOR 2 WEEKS!
4. Now this one is the icing on a shit donut, friends! She schedules a pre construction meeting with us for Monday. She tells us they are available for these meetings from "10am-3pm". Ok, we will take 1:30. That's great! We were just going to bring our daughter and tag team her. Well, a friend offered to babysit so of course I jumped on that. She has to be to work by 2 though. I think this shouldn't be a problem so I email her back and ask her to switch the time.
"Oh no, I can't do that. We never do then that early on Monday, because that's my sales meeting time. So no we have to leave it where it's at."
Friends, I almost lost it. I attached her original email where she wrote 10-3 and fired back a nasty response about how she told us 10-3.
She wrote back, "oops, I shouldn't have said that."
No, you shouldn't have. I am now on twitter, Facebook, google, and all of the interwebz to find a phone number to complain about this broad. I am too done with her incompetence when we are making a huge purchase.
If you found us through Google and you are thinking of buying a Ryan home in Shorewood, IL PLEASE do yourself a favor and ask for Jeff when you go in. If you see a woman... Run for your life.