I was so hot yesterday. Like boiling. After SR told me that she couldn't do the meeting I was just livid. This was seriously the last straw...
So, I took to twitter with my unhappiness. By 6pm SR was calling me with an apologetic voicemail stating that she would make 10am work. Wow! So now because I complained you can make it work? Thank you! I wrote her an email back just telling her to leave the meeting at 1:30. I had already cancelled the sitter( who was doing us a huge favor since she already had to work that day) and I didn't want to now call her back to come.
So Jim's going alone. It's probably for the best because I'm still extremely hot at her lack of communication and unwillingness to try to work with us.
Moral of the story:
Social Media is your friend through this.
Have a great weekend all!
Thumbs up for social media! Sadly you had to go there with them but it worked out for you! Have a great weekend as well!
ReplyDeleteI know Eboni! Sadly this chick has taken me there and back a few times...
DeleteYay for social media! Sometimes you have to go that route to get a response .. Hopefully, she'll start to actually do her job and not make this experience awful for you guys anymore!
ReplyDeleteNot going to the meeting is probably a good thing! When everything was happening with our house I just let my boyfriend handle it, because I just couldn't be around my SR or anyone from Ryan Homes without getting pissed off lol!
I'm totally taking your advice. I'm just going to stay home because I'm afraid she would say something that will get me going again. You were smart to stay away too.
DeleteJust came across your blog and wanted to say I totally agree about the social media thing. From what I've seen since we had our house built earlier in the year Ryan Homes is very attentive to social media, more so than a lot of other companies. Any time I've griped on there, even about seemingly small things I've gotten a phone call from someone within a few days at most. Definitely seems to be one of the most effective ways to get their attention and get results.
ReplyDeleteJeff- it seems Ryan as a whole does a lot of "social media monitoring" which is a really good thing. That is one positive that I have run across dealing with them this far...
DeleteThanks for the tutorial on the dampers. I'm going to bookmark that for my husband!